Coronavirus (COVID-19) Infection Prevention & Control Policy


 Chris Brown Therapies

All of us have been affected by the coronavirus (COVID-19) pandemic. I would like to personally thank all NHS staff, police, fire, ambulance workers, delivery drivers, food industry workers, postal workers, teachers and all key workers for keeping the country running during lockdown.

I have missed being able to offer you the treatments that I know you love (to endure), and I am looking forward to seeing you all again as soon as possible. Current government guidance is for hairdressers, barbers and other beauty salons to open from the “12th April at the earliest”. This is dependent on the COVID-19 infection rates reducing in line with the easing of other measures of the UK lockdown.  This may change. Closer to this date I will contact you and inform you of arrangements for booking appointments.

My priority is to keep you as safe as possible, and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that I operate that you will notice when you next visit. I have had my first dose of the Covid-19 vaccine and will carry out twice weekly Covid lateral flow tests.

Booking Appointments

If I feel ill, have symptoms of COVlD-19, test positive or contacted by NHS track and trace I will self-isolate immediately and not come into the salon. This will mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again or ask for a refund for any deposit paid.

If you or any of the people you live with feel ill or display any symptoms of COVlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. I have amended the booking terms and conditions and you will not be charged for any appointments which you miss due to illness or illness in those you live with. The same applies if you are contacted by NHS track and trace.

Visiting the Salon

For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.

I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets, door handles etc are wiped clean using disinfectant products between each client. I have installed an Air Steril AS10X air sterilising unit that removes bacteria and viruses from the air and exposed surfaces.

All tools and equipment will be disinfected or sterilised chemically and with UV light for your safety. Wherever possible I will utilise environmentally friendly, single use items during a treatment that will be disposed of safely after use.

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and I will also have hand sanitiser available for you to use too.

I will request that you wear a facemask when you visit the salon and during your treatment. I will use personal protective equipment (PPE) during your visit and during your treatment. This will include disposable gloves, facemask and disposable apron.

I can confirm that the laundering of salon towels and uniforms is a priority and I can assure you that all salon laundry is washed at 60 degrees C. All disposable items are bagged and safely removed from the treatment area between each client.

My treatments

I have carried out a risk assessment on all treatments and have decided that the following treatments cannot be provided until further notice:

Facial waxing


During your treatment

I understand the importance of hand hygiene and will ensure that I wash my hands in according with NHS recommendations before the start of your treatment. I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, please let me know and I will do what I can to satisfy you.

After the treatment

In order to avoid handling of cash, I would prefer if you could pay for your treatment by contactless card, Android /Apple Pay or bank transfer.

All of these procedures have been implemented for your safety and mine. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

Thank you for your understanding.

Chris Brown

29th March 2021